BJERKE / DSGN
Senior Design Lead · IBM
Experience
Senior Design Lead — Agent Builder
·IBMMarch 2024 – Present
Leading design for watsonx Orchestrate Agent Builder, IBM's flagship low-code AI agent platform. Oversee UX design processes for the AI Agent Platform, collaborate with cross-functional teams to drive design excellence. Work featured in IBM CEO keynote at THINK 2025. 2025 iF Design Award winner.
Design Lead
·IBMDecember 2018 – September 2024
Led design for IBM's Hybrid Cloud and AI portfolio. Drove product design strategy across multiple enterprise product teams, influencing roadmap decisions and executive strategy.
Design Researcher
·IBMNovember 2015 – December 2018
Led user research programs across 6 product teams within IBM's Hybrid Cloud portfolio. Championed the users' voice throughout enterprise product design, influencing roadmap decisions.
User Experience Designer
·IBMFebruary 2014 – November 2015
Designed IBM's Application Performance Management product (Bluemix Availability Monitoring). Recognized with Golden A' Design Award, COMPUTEX d&i Award, and IDA Design Award Honorable Mention.
Production Intern
·DrumrollSeptember 2013 – November 2013
Education
Savannah College of Art and Design
Bachelor of Fine Arts — Industrial and Product Design
2009 – 2013 · Service Design minor
Honors & Awards
Red Dot Design Award 2025
IBM watsonx Orchestrate · AI Platform, User Interface Design
red-dot.org ↗
iF Design Award 2025
IBM watsonx Orchestrate · User Experience (UX) · Product UX
ifdesign.com ↗
Golden A' Design Award
IBM Bluemix Availability Monitoring · Information Technologies Design
adesignaward.com ↗
IDA Design Award — Honorable Mention
IBM Bluemix Availability Monitoring · Graphic Design
idesignawards.com ↗
W3 Silver Award 2019
IBM Cloud Pak Experiences · Visual Appeal — Website Experience
medium.com ↗
Additional Awards
Outstanding Technical Achievement Award
IBM
COMPUTEX d&i Award 2018
Software Application
Publications
UX Research Panel: Finding success in failure — stories from the design front lines
User inspired Roadmap? Imagine that.
Design + DevOps – What we've learned from our developer friends
Let's Talk about Cloud Monitoring in a DevOps Environment
Patents
Providing Context for Collaborative Document
Notification of Healthcare Professional Availability
Off the Clock
Austin, Texas. I came to design from industrial design and service design, so I like to think in systems. That shows up off the clock too — a tai chi practice I'm years into, importing and wrenching on a kei car, an Austin FC seat, a planted aquarium. Same instinct as the work: understand how the parts affect each other, then improve the whole.
